Privacy Policy

1. Data Controller Information

FalconMatrix B.V. is the data controller responsible for processing your personal data. We are registered in the Netherlands with KvK registration number 68758213. Our registered office is located at Schoolstraat 81, 3064 WQ Rotterdam, South Holland, Netherlands.

2. Data We Collect

We collect and process various types of personal data depending on how you interact with our services. The data collection includes information you provide directly to us and information we collect automatically through your use of our website and services.

Information you provide to us:

• Contact details (name, email address, phone number)
• Company information and professional details
• Communications with our team
• Service requirements and project specifications
• Financial information necessary for our analysis services

Information collected automatically:

• Website usage data and analytics information
• IP address and browser information
• Cookies and tracking technologies data
• Device and system information

3. How We Use Your Information

We process your personal data for specific, legitimate purposes as outlined below. How we use your information depends on the legal basis for processing and the nature of our relationship with you.

• Providing budget variance analysis services and professional consulting
• Responding to enquiries and managing customer relationships
• Improving our website functionality and user experience
• Sending service updates and relevant business communications
• Complying with legal obligations and regulatory requirements
• Marketing our services to existing and potential clients (with consent)
• Protecting our legitimate business interests and preventing fraud

4. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to control them, please refer to our Cookie Policy.

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract: To perform our services and fulfil contractual obligations
• Legitimate interests: For business operations, website improvement, and fraud prevention
• Consent: For marketing communications and non-essential cookies
• Legal obligation: To comply with applicable laws and regulations

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:

• With trusted service providers who assist in delivering our services
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes
• In connection with business transfers (mergers, acquisitions)

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and protect our legitimate interests. Data retention periods vary depending on the type of information and the nature of our relationship. Client project data is typically retained for seven years in accordance with financial record-keeping requirements, whilst marketing data may be retained for shorter periods based on consent and engagement levels.

8. Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data in certain circumstances
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for consent-based processing

9. International Data Transfers

As a Netherlands-based company, we primarily process data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, to protect your personal information.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

11. Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

13. Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us about data protection matters, please reach out to us using the following contact information:

14. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. In the Netherlands, the relevant authority is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).